Skip to content
Sunday, October 11, 2026
Urban Arena Studio

The second-hand marketplace Members Express Frustration Over Size Modifications

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.

Online Platforms Response

Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.

The platform stated the new system was more in line with comparable marketplaces.

They have suggested members to examine their items and manually change the size if necessary, causing user dissatisfaction.

Sizing System Changes

Earlier, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has a letter and a range for example S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.

User Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Necessary Adjustments

Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Marketplace Information

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices due to shopper criticism.

SH
By

Susan Huang

Elara is a digital artist and designer with 10 years of experience, passionate about blending technology and creativity.

Urban Arena Studio

Type to search articles.